Do you offer refunds?+
No. We have a strict no-refund policy. All sales are final — no exceptions. These are digital products with instant access and cannot be returned or refunded. Please email us before purchasing if you have any questions.
How quickly will you respond?+
Within 48 hours on business days. For urgent questions before a purchase, email hello@craftlylabs.com directly and include "URGENT" in the subject line.
Can I upgrade from a bundle to All Access?+
Yes — email us at hello@craftlylabs.com and we'll credit your $37 bundle purchase toward the $88 All Access price. You never pay twice for the same thing.
I bought a bundle — how do I access my tools?+
You'll receive instant access via your purchase confirmation from Dodo Payments. If you have any trouble accessing your tools, email hello@craftlylabs.com with your order number.